Return & Refund Policy
We want you to be satisfied with your purchase from ScienceWear. This policy outlines how returns, exchanges, and refunds are handled.
Returns & Exchanges
To request a return or exchange, please contact us:
Email: Orders@ScienceWear.net
Phone: (210) 899-4565
• Items in new, unused condition may be returned within 30 days of purchase for a full refund.
• Items that arrive damaged or incorrect may be exchanged.
• Custom illustrated designs are not eligible for return or exchange.
Size Exchanges
If you ordered the wrong size, we’re happy to help with an exchange.
• Items must be in new, unused condition
• Customers are responsible for return shipping costs for size exchanges
• We will ship the replacement item once the return is received
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 7 business days.
Return Shipping Costs
• Shipping costs are non-refundable.
• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect due to an error on our part.
• If a refund is issued, return shipping costs may be deducted from the refund.
Return Address
ScienceWear
6736 Braden Circle
Kerrville, TX 78028
Need Help?
If you have questions about returns or refunds, please contact us:
Email: Orders@ScienceWear.net
Phone: (210) 899-4565